Disa D’Andrea is a Senior Consultant at Samaha & Associates, Inc. A dynamic and dedicated leader with a proven record of shaping team strategies to meet client needs, she has over 20 years of experience as a technology professional. Her core competencies include process improvement, software implementations and support, client relationship management, vendor relations, and project management.
Disa began her career with Bank One Corporation in the Project Management Office and served as Program Coordinator for the SAP conversion. She moved into a Senior Analyst role in the Finance Business Intelligence group, developing and maintaining Hyperion Essbase databases, which provided finance and management teams with a better means of accessing and reporting data. She later became the IT Manager of Core Systems at First Place Bank, where she supported Open Solutions software, online banking systems, real-time ATM, IVR/VRU, and ancillary systems.
Prior to joining Samaha & Associates, Disa served as Director of Client Service at Fiserv, where she managed a team responsible for the operational support of over 300 Fiserv DNA clients. In this role, she formulated department strategies, executed company initiatives, and partnered with sales and implementation teams to manage client expectations. A team player, Disa promoted sound communication practices companywide resulting in a collaborative, efficient, and client focused support model. During her tenure, she also developed and led sales of a new service offering for Fiserv that generated revenue for her division while providing a premium service to clients.
A graduate of The Ohio State University, Disa earned a Bachelor of Science and Business Administration in Accounting and Information Systems. She is a certified Project Manager and recently trained as a Lean Six Sigma Black Belt. Disa resides in northeast Ohio, enjoys time with family and friends, and never misses cooking pasta on Sundays. Her three teenage daughters and three male dogs make life both rewarding and challenging. She participates in a local bocce league, loves music of all genres, and enjoys reading, cooking, and as much time as possible at the beach.