What Our Clients Say About Us

Watch and read testimonials from some of our past and present clients and see how Samaha & Associates creates custom strategies and solutions that power the country’s leading Credit Unions.

A few more of the ways our clients experience the Samaha Difference:

“Samaha & Associates partnered closely with us from start to finish, culminating in highly successful conversions for both core and merger. Their ability to handle the complex contract negotiation and implementation processes saved the Credit Union significant expense while providing the foundation for a healthy long-term core data processing strategy.”

– CHERYL DEBOER, PRESIDENT & CEO

“Samaha & Associates kept us on track and helped us prioritize our limited resources. They went above and beyond our expectations at every level. It felt like they were part of our team and not outside consultants, spending time in each department and all Member touch points to ensure our staff were comfortable delivering the highest levels of service quality to our Membership. We got so much more accomplished with this partnership. Truly grateful! We look forward to working with the Samaha team on future projects!”

– ADELE SANDBERG, PRESIDENT & CEO

“I’ve lost count of how many times we’ve hired Samaha & Associates – they are a valuable extension of our UMassFive team. We’ve worked together on merger support, a VISA growth agreement, IT strategic planning, a core data processor RFP, and a long list of ancillary systems negotiations. We keep coming back because the Samaha team delivers outstanding financial savings and trustworthy advice. Their approach is thorough and customized to our needs and culture.”

– JIM HAYES, PRESIDENT & CEO

“We found their benefits to go beyond the considerable financial negotiations savings. They know the industry and products to bring a wealth of knowledge during the vendor selection process. They are able to lean on high level vendor contacts to get more resources assigned to critical issues. With their strong implementation experience, they are able to facilitate every phase of the implementation process. This has helped to eliminate unforeseen issues and create an overall smoother implementation. We continue to utilize their services because their ability to assist in every phase of a project, from RFP to implementation, has been extremely valuable.”

– GREG BOWMAN, CTO

“Samaha & Associates are high tech, no-nonsense professionals. They know how to develop, manage, and execute a plan better than any company I have ever worked with. I would recommend them highly to any Credit Union that needs assistance with implementing new or existing technology.”

– JOSE LARA, EVP
Topline Federal Credit Union logo 2

“The Samaha professionals provided excellent guidance during the RFP, selection, and conversion phases as we very successfully converted to our new Digital Channels platform. Their relentless negotiation added tremendous value by initially saving us more than $3 million over the life of our contracts. We were so impressed with their ability to negotiate we expanded their role to include other major vendors. They are continuing to help us with our Core and Loan Origination Conversions and their involvement in all aspects of the projects is a tremendous step toward a smooth implementation.”

– MICK OLSON, CHIEF FINANCIAL OFFICER
UMass Five College Federal Credit Union logo2

“I’ve lost count of how many times we’ve hired Samaha & Associates – they are a valuable extension of our UMassFive team. We’ve worked together on merger support, a VISA growth agreement, IT strategic planning, a core data processor RFP, and a long list of ancillary systems negotiations. We keep coming back because the Samaha Team delivers outstanding financial savings and trustworthy advice. Their approach is thorough and customized to our needs and culture.”

– LAUREN E. DUFFY, EXECUTIVE VICE PRESIDENT/COO

“After researching several consultants, we made the decision to partner with Samaha & Associates to assist us in negotiating a new agreement for card processing services. The collective “Credit Union industry” experience of their team members proved to be essential and impressive when negotiating quality savings from our vendor partner. Our project also resulted in capturing increased internal knowledge for our team members managing the card processing services. We were very pleased with their thorough approach, execution, and overall professionalism. I would highly recommend the Samaha team to any Credit Union in the industry needing to perform a vendor selection process to identify best in class vendor partners and negotiate vendor partner agreements.”

– TODD KENTHACK, PRESIDENT & CEO

“After researching several consultants, we made the decision to partner with Samaha & Associates to assist us in negotiating a new agreement for card processing services. The collective “Credit Union industry” experience of their team members proved to be essential and impressive when negotiating quality savings from our vendor partner. Our project also resulted in capturing increased internal knowledge for our team members managing the card processing services.”

– VINCE OTSUKA, PRESIDENT & CEO
Red Canoe Credit Union logo

“Through a detailed RFP evaluation, scoring, and core selection, ending with our eventual conversion, Samaha was there to help us navigate the journey with a perfect balance of need-to-know information and guidance while allowing our team to remain in control for maximum benefit and ownership. Samaha’s greatest benefit to Red Canoe was during contractual negotiations which, as Red Canoe’s agent, they helped secure aggressive contract terms with significant cost savings, environment, and resources.”

– DAVID SPAULDING, PRESIDENT & CEO
Sacramento Credit Union logo

“The professionalism, business acumen, and high standards possessed by Sabeh Samaha have served Sacramento Credit Union well. I have worked with Mr. Samaha at the executive level to successfully complete complex projects and have observed the positive outcome when he has worked with staff. His knowledge of and interface with industry vendors is particularly helpful.”

– JERROLD A. KINLOCK, PRESIDENT & CEO
ORNL Federal Credit Union logo

“We selected Samaha & Associates as a strategic partner to assist in the implementation of key initiatives in 2015-2016. The level of professionalism, combined experience, and industry leading talent allowed us to confidently make this decision. The Samaha team continues to bring value in the areas of project management, contract negotiation, and system implementations. They are invested in the success of each engagement and have become a key resource for our project management team.”

– DAWN BRUMMETT, SENIOR VICE PRESIDENT